Collections & Delivery

Delivery Times
How long will my order take to arrive (within South Africa)? Shipping times are based on product status:  In stock, can ship immediately: (Purchased bef...
Wed, 28 Feb, 2018 at 12:00 AM
Order Tracking & Delivery
Where is my order? Go to Your Orders and select the relevant order from your list of current and previous orders will appear. The status of your order...
Thu, 2 Aug, 2018 at 2:07 PM
International Shipping
Do you deliver internationally? Unfortunately not. We're sadly no longer able to ship products internationally in a viable, sustainable way, and mad...
Mon, 30 Sep, 2019 at 3:15 PM
Grouping Orders & Packaging
Can you ship my order in different boxes? We do not ship a single order into multiple, separate boxes. If you would like the orders shipped in separate bo...
Fri, 23 Jun, 2017 at 11:46 AM
PostNet Collections
How do PostNet collections work? At Checkout, select the "Collect from selected PostNet store" as your delivery option Using the form, selec...
Sat, 15 Feb, 2020 at 10:32 AM
Can the courier call before delivery?
Our couriers do not call before delivering. However, as soon as we dispatch your order we will send you an email with the tracking details so that you can t...
Sat, 16 Sep, 2017 at 9:33 AM
Delivery Charges
We're proud to offer free delivery to your door on orders over R400 in South Africa. We deliver by courier to your door throughout South Africa. Order...
Wed, 6 Nov, 2019 at 2:15 PM
Products Shipped Directly from Suppliers
Some of the items that we stock are either very large, heavy or require specialist handling. We ship these directly to you from our suppliers. Any other ite...
Tue, 29 Jan, 2019 at 2:10 PM
How our "Keep Aside" feature works
Can I ask Yuppiechef to keep an item aside for me in one of your stores? Yes! We allow customers to request that an item which is in stock in a store be k...
Wed, 5 Apr, 2023 at 3:28 PM
Festive Season Order Cut-off Dates 2023
Festive Season Order Cut-off Dates for delivery Like you, we really want to make sure that your orders arrive in time to spoil your loved one this festive...
Fri, 17 Nov, 2023 at 8:09 AM